Carpet Cleaners Company Information

  • Name- Zero Rez Tampa Bay
  • Website- https://www.zerorezspokane.com/
  • Phone number- (509) 922-5326
  • Area Serviced- Liberty and Franklin County

Google Reviews

Google Rating
4.8
Anthony was awesome! He went through everything he was going to do and how much each treatment was going to cost and why! He showed us the technique and exactly how it worked!! Austin was a great help also!! They were very nice and polite! Great young gentlemen! I definitely will use them again and recommend to my friends.
cecelia patterson
cecelia patterson
23:40 05 Mar 18
Update 1/30/18: Unfortunately the smell is not gone...in fact it seems worse. I stand by the review of the customer service and the cleaning of the couches, but disappointed by the outcome of the carpet. Based on that, I have reduced my overall rating since the carpet was the main reason I had them come out.🙁Original review with 5 stars:I have fairly new carpet, but had a sick animal that urinated several times in the carpet before passing. I have had other professional cleaners do the carpets as well as getting at personal rug cleaner. Nothing has been able to get the smell out. I heard my favorite radio personalities endorse this company so I gave them a try. The office staff was great setting up the appointment. Alex, the technician, called 30 minutes before his arrival which was exactly on time based on my appointment window. He and his partner were very courteous, professional, and efficient. I originally only signed up to have the carpets done, but I was told ahead of time they would be able to clean more things if I wanted them to once they were here. I had them clean several pieces of upholstered furniture. Everything is drying as I type this. I have never used a company to clean furniture and what not, so I can’t really say how the pricing is in comparison. However, there is a little wiggle room on the price. 😉 This has been a very good experience thus far. REALLY hoping the carpet smell is gone for good!
Misty Macedo
Misty Macedo
15:18 30 Jan 18
Great experience! Friendly, professional service. Got pet treatment and regular carpet cleaning. Carpet looks WAY better than before. Pet smell still lingers but has been reduced. If they could have used their tool on the carpet backing, I think the smell would be completely gone, but I’m sure there is no protocol for that. Definitely would recommend to others for carpet cleaning.
Chris Trout
Chris Trout
19:34 31 Jan 18
First time using Zerorez. The representative from the company who came out and provided the service, Brandon was awesome. Had a fantastic personality. Extremely knowledgeable on the company and how the product works. Overall it was an efficient process with a quality outcome. I would recommend Zerorez and Brandon to anyone looking for home cleaning. AB
Andrew Baldini
Andrew Baldini
22:16 17 Feb 18
Anthony Krouse was amazing! Thank you for sending such a great person to clean our home! Anthony greeted me with a handshake, saw our newborn baby and assured us he was going to do a great job... he totally delivered! Pricing was more than fair, most importantly the process was smooth, seamless and pleasant. From scheduling to execution I HIGHLY recommend Zerorez Tampa! Why in the world would you want chemicals, detergents and other harmful pollutants into your environment? They do everything from carpet, to tile and hardwood. Trust me, just call and use them... also ask for Anthony!
Pete R
Pete R
20:49 26 Feb 18
Zerorez did a great job on our sofa. It looks, smells great and didn't dry crunchy like there was residue left behind. Our technician Anthony was a doll. He came with a big smile and explained everything he did in detail. Overall a great experience. I will definitely use them again.
Candance Spanola
Candance Spanola
18:40 12 Apr 18
We just had our carpets cleaned with Zerorez and were so impressed with their services. David was polite, arrived on time, and worked hard from start to finish. Our carpets were in pretty bad shape with stains and I couldn't be happier with how they turned out.With young kids, we try to avoid using chemicals whenever possible, which is what made me decide on using Zerorez. We got all the carpets cleaned, and he was done within an hour and a half. By the time he finished, the first room was almost dry.We had our carpets cleaned professionally before, but they didn't come anywhere near this clean. I was so excited with how these really old stains were coming out, and without chemicals! I will definitely be using Zerorez from now on.
Betsy Smith
Betsy Smith
17:39 02 May 18
I got a recommendation from my neighborhood Facebook page, read some good reviews and filled out a form on their website. Rachel called first thing Monday morning and was able to schedule for two days later. Alex worked so quickly, did an amazing job and was extremely professional. Our 10+ year old carpet looks brand new.
Pia Simeoni
Pia Simeoni
17:27 09 May 18
ZeroRez cleaned my sectional sofa. It's still damp, but so far looks excellent!! Went from thinking it needed to be replaced to like new in just a few hours. We'll worth the money. Alex was very professional. Thank you!!
Jennifer Turner
Jennifer Turner
19:03 04 May 18
Happy with my experience. Very easy to schedule an appointment, and the cleaning team who showed up was prompt and thorough. This was my first time using ZeroRez but I expect to be a regular. The cleaning was as good as typical carpet cleaning services, but dried way faster and without any smell. I have a 7-month-old who spends a ton of time crawling around now, and it was important to me that I not worry about what was left behind after cleaning. We had 2 rugs and a large couch cleaned, and I am very happy with the level of service I received.
Michelle Willette
Michelle Willette
00:29 20 Nov 18
These guys were timely, expeditious, meticulous and seemed to care a great deal about their finished product. My carpet literally looks new and I am a very tough individual to win-over. Not only will I use this particular Zerorez again, they have been entered into my "Golden Book of Referrals"... A very difficult book to get into.
A Farman
A Farman
15:03 08 Nov 18
I love this carpet cleaning service. It’s everything they advertise ... plus more. Zerorez takes the hassle out of getting your carpets cleaned. Thank you, Eduardo and Gilbert, for another wonderful experience with Zerorez.
Nancy Corley
Nancy Corley
18:35 19 Nov 18
I had Zerorez do my carpets when I lived in Jacksonville and LOVED them. When I needed my carpets done in Tampa, I could not have thought of a better company than Zerorez! I am very pleased with my carpets. While there is still a few spots that need extra attention from my pet having accidents in the house, for the most part it is amazing! I am really pleased with the results!
Monica Partridge
Monica Partridge
19:10 11 Sep 18
This review, unlike most, is not hostile. The business side of the experience is fine - the people were nice, scheduling easy, email confirmations, follow-up, call prior to arriving. But, nothing got clean. It is almost like they just sprayed water in and sucked it out. There is no odor of any kind that would indicate a cleaning substance. Actually, it smells like a wet dirty carpet. I live alone, no kids, an indoor 3lb toy dog that is hairless, never wear shoes in the house. I have a Hoover SteamVac. I am just going to redo it myself. It will do a much better job. Again, they were nice and they worked but all the dirty spots are still there, traffic areas still there, stains still there. I really think they just spray water into the carpet and extract it out. Which is probably why there is zero rez?
OPUS Digital Audio
OPUS Digital Audio
00:11 13 Nov 18
Tried this company because my carpet was always extremely wet after cleaning them. Their before & aftr pics on their flyer were enticing also. My carpets looked fabulous & dried in 2-3 hours. They still look fabulous today! Jeremy was so kind & polite and did a fantastic job!
Tracy Burke
Tracy Burke
13:32 14 Dec 18
Excellent service! Professional, polite, hardworking, punctual and my couch looks fantastic! Definitely, will use them again! Thank you Zerorez!
Jolene Holthaus
Jolene Holthaus
18:54 17 Dec 18
Professional technicians. Did not use the motorized brush I’d seen in an online demonstration of their process. Carpet is definitely cleaner. Several places where carpet is vacuumed off the carpet rack, but that could also be an installation issue, so can’t judge that issue. I would recommend.
Meg Courtney
Meg Courtney
01:53 03 Jan 19
Ryan was knowledgable, personable and professional. He used corner guards, shoe coverings and wiped our hardwood floors after cleaning the carpets. Carpets looked noticeably better after the cleaning.
al carcifi
al carcifi
16:39 02 Jan 19
Wonderful customer service! Both gentlemen were extremely polite and generally cared about the results they were providing. We will definitely use them again when for getting our carpets cleaned
Erin McGonegle
Erin McGonegle
23:05 15 Jan 19
My technician was Armani, top notch service and customer attention! I will ask for him the next time I use Zerorez! Armani was very thorough, he also explain everything he was going to perform, before he would do it.I highly recommend Zerorez!! Very professional, well worth the money....Thank You Very Much!!!
Robert Nichol
Robert Nichol
23:49 28 Jan 19
First time using Zerorez and he called me asked if he could come early I told him yes come on by. Got to the house fairly quickly after that and in no time flat had everything done n looks really great now. The gentleman was very polite and professional would definitely recommend him great work all the room
kenneth duafult
kenneth duafult
19:22 30 Jan 19
Great company, they did a fantastic job & didn't take too long. Everything was explained prior to starting, & the cleaner wore shoe covers so he didn't leave tracks after he cleaned. I would recommend them & use again if need be.
John Jarvis
John Jarvis
00:40 15 Feb 19
Second time using Zerorez. The whole experience is professional and easy. Lee was our technician this time and he went above and beyond all expectations. He took his time, asked lots of questions on my preferences, listened to my requests and followed through. Thank you!
Hea Lenhart
Hea Lenhart
16:51 21 Feb 19
Excellent service, lived up to the commercials and didn't up sell. Connor took time to explain things when I asked questions and after every room he showed me the job to make sure I was satisfied. Would highly recommend and will use again.
Pamela Reed
Pamela Reed
20:45 05 Mar 19
I have tile and grout cleaned. Lee is awesome at what he does. I had a few questions about other areas and he did not try to upsell. Lee wanted to make sure what I was looking to accomplish got done. Very professional and he made my floors spotless. 3 different rooms took a little over an hour. Will 100% use again and will recommend.
Dan Boyce
Dan Boyce
20:43 25 Mar 19
Punctual, friendly, and incredibly efficient. Tony was our cleaner and he did an amazing job! We had some tough to clean spots in the nursery left from formula spit-up and he was able to remove all of them. Definitely recommend Zerorez for your carpet cleaning needs.
chris boehme
chris boehme
14:43 11 Apr 19
My tech called me when he was on his way, Conner introduced himself and was super friendly! He explained everything in great detail, he then proceeded to do one heck of fantastic job! He cleaned up afterwards, asked me if I was happy with the outcome and if there was anything else he could do, told him I was very satisfied! Great guy! A true representation of Zerorez!
David Cole
David Cole
22:13 05 Apr 19
Zerorez was Great!! Very professional! We were able to get an appointment that worked with our schedule and the technician was quick and very nice! We’ll be using them again and recommending them!!
Nina Danaie
Nina Danaie
14:39 29 Apr 19
Thorough service - very well done. Carpet cleaning for whole home. Tech was professional and personable. Nice job!
David Knowles
David Knowles
15:18 03 May 19
Prompt and thorough, very pleased. Connor was very capable and polite, sought my feedback that my expectations had been met and that I was satisfied with the end result. Happy customer!
Deborah Bonsack
Deborah Bonsack
18:51 24 May 19
Just had them do my tile flooring today. Great job ! Ask for Edwardo. Very professional and thorough.
DAWN HIGGINS
DAWN HIGGINS
16:16 20 May 19