Carpet Cleaners Company Information

  • Name- Stanley Carpet Cleaning
  • Website: https://www.stanleysteemer.com/locations-home/fl/fl-miami/579
  • Phone number- 800 783 3637
  • Area Serviced- Miami Dade, Columbia and Madison County

Google Reviews

Google Rating
4.5
Thank you Stanley Steamer, I had my wood floors clean today, and my experience was awesome. My crew leader was Aldo Saenz, they were very professional. I will recommend you 100%It's a shame I cannot post a picture here. Thank you again for a wonderful jobAnna Grohoski
Anna Grohoski
Anna Grohoski
23:57 15 Jan 18
You wrote a review for Stanley Steemer 5 minutes ago1.0 star rating 6/26/2017I used to use this company because their customer service was great and their prices very competitive. I just got off the phone with the company and they informed me that I will now pay more than double the price that I paid in 2015. I am asking for the exact same service. I do not understand how a company can justify a price increase of more than double in just 2 years. I paid 157.00 dollars in 2015 and now they want to charge me 425.00 dollars for the same service. I can understand an price adjustment because of inflation etc. But double??? Seems excessive and arbitrary. Needless to say I will not be using their service.
Andres Behrens
Andres Behrens
20:09 26 Jun 17
Very disappointed in the service that was provided on there last visit. We normally get our carpet clean at least three times a year for the last 10 years from Stanley Steemer. A supervisor came out to do the service. He was very disrespectful to my wife who was explaining the service we normally get. He were very rude, arrogant and self center. After he performed the service we waited until the carpet dried to inspect his work. It was the worst we ever had. The carpet was not cleaned. It smells and looks as if he added dirty smelly water into the carpet instead of cleaning it. After 10 years of service with them we decided to move on with another company.
mike cov
mike cov
13:23 19 Jan 17
Called to have my mattress cleaned because my cat had peed on it and it was smelling bad. Nothing I did could take the smell out so I hired these guys. I paid over $100 to have two 18 year olds vacuum one small square foot on my bed then call it a day. I saw no cleaning liquids or foams, just a vacuum. Didn't remove the stain or smell. In fact, it probably smells worse now. I'll probably have to throw my mattress out.
Michael Alvarez
Michael Alvarez
18:51 20 Nov 16
Great experience. I was able to schedule on-line, received a confirmation call when they were on their way and they arrived within the window they had given. Upon arrival the two employees were professional, thorough, and did not waste any time. They were careful with my furniture and advised me about the open door so my pets would not leave. Thank you!
Brenda F
Brenda F
00:41 16 Jul 13
I was referred by a friend and I'm always nervous about friend's referrals, but this one was great. They did an awesome job, carpet looks like new. Even took the time to explain ways to keep the carpet in better shape and what to look for from other cleaners if I ever use a different one in the future. Very professional and friendly.
Chad Burns
Chad Burns
08:35 11 Apr 18
Hired them to steam clean my apartment as the carpets needed a thorough cleaning due to pet hair from our dog. Paid extra to have the house deodorized. I came back home to find one room not even carpet cleaned and had to reschedule them to come back. Then pet hair could still be found in the carpet and it didn’t seem they did a dry pass as they should. Either that or their machines are not strong enough. Then after a day it had a musky after smell to it. Like old water all over the apartment. I now have to deodorize the whole place myself to get the smell the steamers left out of my carpet. Wouldn’t ever use again.
Alejandro Betancourt
Alejandro Betancourt
22:19 13 Apr 18
Great service. Highly recommend for Grout & Tile cleaning.
Jose R Castillo
Jose R Castillo
13:13 21 Nov 18
Great customer service. Unparalleled cleaning service. A truly exceptional experience.
Saul Wuech
Saul Wuech
11:47 21 Sep 18
They were professional and on time. The carpet looks great.
dutchie johnson
dutchie johnson
13:59 05 Oct 18
I recommended Stanley Steemer to our property manager as doing really good work. Boy was I wrong this time. They knocked off 12 hallway floors in half a day, and charged us $2000. There were endless missed spots on our carpet tiles everywhere. The manager said they would send technicians back out on Monday between nine and one Nine and one actually meant if they’ve arrived at 12:59 PM and work for another three or four hours that would’ve met their window. So I end up having to spend the whole day waiting for them to show up and then have to show them floor by floor all the missed areas which they should’ve done it right the first time For my time and trouble I asked the manager if he could throw in a cleaning for a tiny sports car for free or for a small charge. The small charge is $80, no exceptions. Horrible horrible customer relations Stanley Steemer just don’t care and their agents don’t take pride in their work
Patty Brooks
Patty Brooks
16:06 06 Aug 18
I recently ordered a tile and grout cleaning from them. My advise, never use them. The work came out super bad. The service person showed up and said (the floors are pretty dirty and our work may not come out perfect). In my mind, nothing is perfect so I said, I understand. I never realized what he really meant to say was that the work they would do would actually make no difference what so ever on the floors or the grout. I later learned that the service person should have offered to do a small section of the floors so I could actually see how it would come out and there would not be any miscommunication. But that was not done.Once they had finished, which by the way only took 30 min to finish the floors in a 900 square foot apartment so they were going pretty fast, which is one of the reason why the work came out so poorly, I called and asked for a supervisor to come out and look at the floors.No supervisor came out just another service rep, who concluded that even if he did the floors again, they would not change.Stanley Steamer, should tell their costumers their machines do not really clean the grout and stop hiding behind the fake excuse that the grout is stained... the grout is not stained, it’s your machines and your reps who don’t do what is needed to clean the floors.After paying Stanley Steamrt and ending up with the floors in the same condition, I hired a person who actually gets on their knees, uses some strong cleaning products and a brush and scrub the grout line by line.... guess what, they look like new! So I guess they were not really stained, that was just your pain excuse.They take your money, they don’t tell you their machine will not clean the floors, and the. When you call to complain and ask your money back because their service reps did not even follow the right procedures, they basically tell you, oh well sorry, we are not giving you the money back.... a company as big as this is more concerned with not refunding $300 than doing what is right for their customers. They are going arround laying to costumers saying they can clean the grout and the tiles when in fact their machine will not clean your floors properly.Use them at your own risk! I never write reviews but I had to for this company so other people don’t get ripped off like I did!
Enrique Lopez
Enrique Lopez
18:02 23 Jun 18
Service men were excellent. Unable to get couch as clean as I hoped.
Jilann Sneider
Jilann Sneider
02:19 09 Jan 19
Phenomenal service! Called for service late morning and Stanley shows up early afternoon. Pros were polite and efficient. Leather couches brought back to life!
Jose Feliciano
Jose Feliciano
19:54 15 Jan 19
Thanks Stanley Steemer. You showed up on time. Men were courteous. And the carpet looks great!!!
Ken the Realtor
Ken the Realtor
12:35 19 Jan 19
Dion + Willie and Adrian + Jaguar were both fantastic - very friendly and helpful during pickup / drop off. I had two large area rugs cleaned by Stanley and they turned out great. I would definitely use this service again.
Caroline Moore
Caroline Moore
15:47 04 Feb 19
Arrived on time. Very professional. Great job !!! I requested service for a friend and she was very impressed with the outcomes. I have always contracted services from Stanley Steemer and have been very satisfied with their work ! Thanks a lot!!!
Annie Pagan
Annie Pagan
10:48 05 Feb 19
Honestly unbelievable! I’m so happy with the professionalism, integrity and end result! They have a dedicated customer for life now!
Jennifer Cerami
Jennifer Cerami
14:53 05 Feb 19
The technicians were dressed so neatly. They arrived in a timely fashion, quickly assessed the furniture and got to work. The white fabric on the furniture looks great! We are very pleased.
Kathleen Jones
Kathleen Jones
02:08 15 Feb 19
Overall they did a good job, to start they were 1 hour late. I was quoted $160. For a 500 square-foot condo, have carpet half tile. But my floors are marble so apparently that's more.
Anthony Pimpinelli
Anthony Pimpinelli
18:14 28 Feb 19
Excellent service, professionals and masters of their trade. I have had my carpet cleaned by "other" companies that say they are the best, but when you call the professionals with experience, it has to be a trade name that is known such as Stanley's. The others may be cheaper BUT always remember you pay according to the type of service you will receive.
Elvis Corrales
Elvis Corrales
21:59 29 Mar 19
Fast service, nice guys very informative BUT is pricey! I have been a customer for yrs. A discount would be nice.
OBravo Fernandez
OBravo Fernandez
19:16 26 Mar 19
I had my carpet and rug cleaned with you guys. Excellent customer service. I can now eat off my carpet. It’s spotless! Thank you, Stanley Steamers.
Jonathan Del Valle
Jonathan Del Valle
15:41 26 Mar 19
We called Stanley Steamer to clean the tile floors in our rental property which was left in a pretty gross condition by the last tenant. Sam and Marcelo were amazing, the made the floors look better than when they were installed 17 years ago. Highly highly recommend!!
Arlene Weissberg
Arlene Weissberg
10:47 01 May 19
Great attention to detail. They set up in such away to protect my areas rug and other belongings. Afterwards they cleaned everything and reposition everything to my satisfaction. They were very polite and professional. Answered all my questions patiently.
Jessica Leon
Jessica Leon
14:21 02 May 19
Got to my home on time, very professional.Moved some of the heavy pieces I could not do it.One room and the stairs, clean and deodorized, very happy with the results.I will definitely try them again.
Mora Eller
Mora Eller
15:21 24 Apr 19
The technician arrived on time and began working right away. He treated the spots that I pointed out to him and worked thoroughly. I had moved out the few pieces of furniture that would have been in his way, so it was an easy job. Thank you, Stanley Steamer!
Elaine Segura
Elaine Segura
19:22 12 Apr 19
Stanley Steemer really did an awesome job on my carpet. I was very pleased to see how wellmy light colored carpet came clean. I thank God for Jose who worked very diligently, courteously and patiently to provide excellent services. I highly recommend this services to others for your carpet cleaning needs!The ladies at the scheduling center were very courteous and helpful also.
Irma Harris
Irma Harris
22:21 14 May 19
Always excellent service and great job! My area rugs and sofa look like new. Tried COIT once to save mo way, wasted my money and the end result was very poor. SS is well worth it!
Ivette Ruiz
Ivette Ruiz
15:10 04 May 19
I rent an apartment that has a 30+ years old wall-to-wall carpet. The 2 technicians assigned to come clean were friendly, thoroughly professional, and did a FANTASTIC job. I needed to remove old pet odor, and the ingredient was adjusted so as not to give me an allergic reaction. Stanley Steemer, YOU ROCK!
Alina Green
Alina Green
14:31 01 Jun 19
Very pleased with Stanley Steemer and the representative they sent. Jose Did a great job and was very professional. Thank you for his good work
Susan Susan
Susan Susan
00:56 30 May 19